National police checks

Fast, secure police checks for your Organisation

Recruitment delays, compliance risks, and manual paperwork can slow your organisation's ability to hire and onboard the right people. At CrimCheck, we help businesses, not-for-profits, healthcare providers, educational institutions, and volunteer organisations streamline employee background screening through fast, secure, and ACIC-accredited Nationally Coordinated Criminal History Checks (NCCHCs), commonly known as National Police Checks.

As Australia's only not-for-profit police check provider, we deliver more than compliance. We provide a simple online police check portal that reduces administrative workload while helping organisations meet their corporate social responsibility goals. Most checks are returned within 1–3 minutes, allowing your HR team to move candidates through the recruitment process faster. Where additional assessment is required, some applications may be referred for background check manual review by police agencies and can take up to 15 business days.

Whether you need a single staff criminal record check or bulk police checks online across multiple locations, CrimCheck offers a secure, fully digital solution backed by local support and strict Australian Privacy Act 1988 compliance standards.

Choose the right police check for you

The CrimCheck difference: why Australian Organisations trust us

Australia's Only Not-For-Profit police check Provider

Unlike commercial providers, CrimCheck donates 100% of profits back into the community through South East Volunteers. Every police check completed with us supports valuable community programs, allowing your organisation to meet compliance requirements while creating positive social impact. As a provider of not-for-profit police checks, we help organisations align their screening processes with broader community impact goals.

Fast police check turnaround

Speed matters when recruiting. 80% of Nationally Coordinated Criminal History Checks are processed and returned within minutes of final lodgment through the National Police checking Service database. This fast police check turnaround enables HR teams to make informed hiring decisions quickly and reduce onboarding delays. Applications requiring manual review may take between 2 and 15 business days depending on police agency assessment.

Effortless administration through one online portal

Our web-based online police check portal eliminates paperwork and repetitive administration.

From employee background screening Australia-wide to volunteer recruitment programs, the portal enables:

• Bulk prefilled candidate invitations
• Automated notifications
• Easy reporting and check management
• Flexible invoicing and payment options
• Secure online record keeping
• Customisable account structure

The result is a simpler pre-employment screening process for HR, compliance, procurement, and recruitment teams.

Australian-based support

Our team provides responsive Australian phone and email support to help Organisations implement and manage their police check program. We also offer onboarding assistance and training to ensure your team receives maximum value from the platform.

How our 100% online business portal works

Step 1: Invite Candidates
Send a secure, pre-populated application link directly from your CrimCheck dashboard via email. Whether you're screening one candidate or hundreds, invitations can be managed quickly and efficiently from a single platform.

Step 2: Candidate Completes Their Application
Applicants securely complete their police check online from anywhere with an internet connection. During the application process, they upload the required identification documents and complete applicant identity verification in accordance with ACIC requirements.

Step 3: Rapid ACIC Processing
Once submitted, applicant information is securely processed through the National Police checking Service database. Information is matched against records held by Australian police agencies as part of the Nationally Coordinated Criminal History Check (NCCHC) process.

Step 4: Access the Results
When completed, HR Administrators receive a notification and can immediately view, download, or print the verifiable PDF certificate from their dashboard. The system maintains a clear audit trail, making HR compliance screening faster, easier, and more efficient.

Police check types and pricing

Employment Police checks

Designed for employers conducting staff criminal record checks, contractor screening, and general pre-employment compliance. These checks provide a reliable national police clearance for employers seeking to meet workforce screening, governance, and risk management obligations.

Ideal for:

• Permanent employees
• Casual employees
• Contractors
• Temporary workers
• Board members
• Corporate screening programs

These employment checks support comprehensive corporate criminal history checks as part of a robust recruitment and compliance framework.

Volunteer and Student Checks

Eligible Volunteer and Student roles within Charities, Healthcare Organisations, Community groups, and Educational Institutions can access discounted pricing.

Our Volunteer police check Australia solution helps Not-For-Profit Organisations maintain safe and compliant environments while managing costs effectively. This option is specifically designed for unpaid positions in sectors where safety, trust, and accountability are essential.

Corporate Bulk Screening

If your Organisation requires high-volume employee screening, contact our team for customised corporate pricing. We can tailor a police check for Business solution that aligns with your workforce size, industry requirements, and compliance obligations.

What Is a Nationally Coordinated Criminal History Check (NCCHC)?

A Nationally Coordinated Criminal History Check (NCCHC), also known as a National Police Check, is a search of criminal history information sourced through the National Police Checking Service database. The service is coordinated nationally and draws information from police agencies throughout Australia.

The certificate may reveal criminal history information sourced through Australian police agencies. Where information is legally eligible for release, it may be reported as Disclosable Court Outcomes (DCOs). DCOs are court outcomes, convictions, pending matters, and other criminal history information that can be disclosed under National Police checking Service rules and applicable legislation.

Depending on the result, a police check may include:

• Disclosable Court Outcomes (DCOs)
• Pending criminal charges
• Court appearances
• Certain court-heard traffic offences
• Other criminal history information permitted for release

Results are generally recorded as either:

No Disclosable Court Outcomes (NDCOs), indicating that no releasable criminal history information was identified; or
Disclosable Court Outcomes (DCOs), indicating that criminal history information has been assessed as eligible for release.

Importantly, not all criminal history information is released. Police checks are subject to spent convictions legislation and applicable Commonwealth, state, and territory laws. Certain spent convictions may not appear on a certificate, depending on legal requirements and the purpose of the check. Each state has its own laws regarding what is considered a spent conviction depending on which state the offence occurred.

As an ACIC accredited police check provider, CrimCheck follows strict identity verification, privacy, and compliance standards to ensure every check is conducted securely and in accordance with accreditation requirements.

Security, privacy and compliance

Protecting sensitive applicant information is a responsibility we take seriously. CrimCheck complies with the Privacy Act 1988 and ACIC accreditation privacy requirements.

To show our commitment to your privacy we maintain an ISO/IEC 27001:2022 information security accreditation so you can be confident that your data protected.

Our security commitments include:

• Data encryption throughout the process
• Australian-based data handling
• No off-shore processing
• Secure applicant identity verification procedures
• Strict access controls and privacy protections
• Ongoing compliance monitoring

All applicant information remains within Australia and is managed according to industry-leading security standards. As an ACIC-accredited provider, we ensure personal information is handled in accordance with the Australian Privacy Act 1988 and relevant policing requirements.

No Artificial Intelligence (AI) is used in background check processing

CrimCheck does not use artificial intelligence (AI) or automated decision-making systems to access, retrieve, assess, interpret, or process police check information or applicant records.

All checks are conducted through authorised, accredited processes in accordance with ACIC requirements and applicable Australian privacy laws.

Applicant information is only accessed for the purpose of completing the requested screening service and is handled by secure systems and trained personnel subject to strict privacy and confidentiality obligations.

Ready to transform your background screening process?

Don't let outdated paperwork, unnecessary delays, or complex administration slow down your recruitment process. With CrimCheck, your Organisation gains access to fast,secure, ACIC-accredited police checks through an intuitive online platform built for modern Australian Organisations.

Whether you're conducting employee background screening Australia-wide, managing volunteer screening programs, or processing bulk police checks online, CrimCheck delivers the speed, security, and compliance confidence you need.

Best of all, every check supports positive Community outcomes through Australia's only Not-For-Profit police check provider.

Types of background checks offered by CrimCheck

National police checks
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Document verification (IDMatch)
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International police Checks
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VEVO checks
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Financial checks
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Other checks
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Frequently Asked Questions

What identity documents (ID) are required?

Applicants must generally supply four identification documents in accordance with ACIC identity verification requirements. This typically includes one Commencement of Identity document, one Primary Use in the Community document, and two Secondary documents.

What is the difference between an AFP Check and an NCCHC?

An NCCHC is most commonly used for employment, volunteering, licensing, registration, and workforce screening. An Australian Federal Police (AFP) Check is generally required for immigration, citizenship, visa applications, or specific Commonwealth Government positions.

Where does the information come from to perform a police check?

Information is sourced through the National Police checking Service database, a secure National system that gathers criminal history information from police jurisdictions across Australia.

How long is a police check valid for?

A police check does not have an official expiry date. It is considered a point-in-time check that reflects criminal history information available on the date of issue. Many Organisations choose to renew checks every one to three years as part of their ongoing compliance requirements.

How long does it take to get a police check?

The majority of Nationally Coordinated Criminal History Checks are returned within minutes of final lodgment through the CrimCheck portal. Some checks are referred for manual review by police agencies and can take between 2 and 15 business days.

What are the options for obtaining a police check?

Organisations can direct Applicants to traditional channels such as police stations or participating post offices, which often involve paperwork and longer turnaround times. Alternatively, Businesses can partner with an ACIC-accredited online provider such as CrimCheck and manage police checks through a streamlined digital platform that removes administrative friction.

All Frequently Asked Questions